Account settings

In your Account settings you will find options for:

Updating name and email

You can update your email and name in your account settings under the Details section. This email account is used both for authentication and notifications.

Updating password

You can update your password in your account settings under the Change password section.

Password requirements

PostHog enforces the following password requirements for users:

  • 8 character minimum length
  • We enforce complexity through zxcvbn with a minimum score of 3 ("safely unguessable")
  • We do not expire passwords, following NIST's guidance on password expiration
  • We lock out for 10 min after 30 failed attempts

Enabling 2FA

You can require two-factor authentication (2FA) to boost your account security.

To enable 2FA, go to your account settings. Under the Two-factor authentication section, click Set up 2FA. Click View backup codes and save them in a secure place in case you can't reach your 2FA device..

Notifications

You can choose which email notifications you receive in your account settings under Notifications. You can enable or disable specific notifications with toggles. Product-specific notification, such as Alerts, have separate configurations in each product.

Theming and customization

You can switch between dark and light mode in your account settings under Theme.

You can also customize the new tab behavior when working in the SQL editor. By default, clicking New tab while in the SQL editor opens another SQL editor tab. To open the search command instead, go to Account > Customization and select your preferred option.

If you're feeling lonely and would like Max to keep you company, you can find him under Hedgehog mode.

Deleting your account

You can delete your PostHog account in your account settings under Delete account. This action is irreversible.

Deleting your account does not delete any projects or organizations you belong to. If you also want to delete a project or organization, do that separately from project settings or organization settings before deleting your account.

For information on deleting other data (persons, events, projects, organizations), see data deletion.

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